FAQ

Which product is right for my hair?

For professional smoothing, ask your stylist about Potencie or the Perfect Straightener. For dry or damaged hair at home, try the Keratin Hair Mask, and finish with Absolute Argan Oil for shine. For curly hair, use the 3-step Teen Care Curls routine.

Can I use Potencie or the Perfect Straightener at home?

These are professional treatments made for stylists and should be applied in a salon. Our shampoos, conditioners, mask and argan oil are made for everyday use at home.

Can I use Bioglance on colored or treated hair?

Many of our formulas can be used on colored and chemically treated hair. Check the directions on each product page, or email us and we'll help you choose.

How long do results last?

Results depend on your hair type and routine. Using Potencie Shampoo and Conditioner helps keep hair smooth and shiny for longer.

Where are your products made?

Our professional treatments and most of our care products are made in Brazil. The Keratin Hair Mask is made in the USA.

How long does shipping take?

Standard shipping takes 1–2 business days to process and 3–6 business days to arrive. See our Shipping page for faster options.

What is your return policy?

You can return orders within 30 days. See Returns & Exchange for details.

How can I contact you?

Email contact@bioglance.com or call +1 (307) 920-7108.